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										Postal Support Employee (PSE) 
										 
										1. Do all terms of the Memorandum of 
										Understanding (MOU) Re: Noncareer Assistant NCA) Employees apply to PSE's?
										 
										
										ANSWER: Yes. The word PSE 
										replaces Noncareer Assistant (NCA) 
										wherever Noncareer Assistant or "NCA" 
										appears in the agreement and MOU's.
										
  
										2. Will PSE Leave Accrual rules be 
										identical to those currently in place 
										for APWU TEs?
										 
										
										ANSWER: Yes. 
										3. During the first three months of the 
										agreement, as casuals and TE's are being 
										eliminated, mayan office have either 
										casuals or TE's at the same time as 
										PSE's? 
										
                                        ANSWER: Yes, but only during the gO-day 
										period from the effective date of the
										agreement (May 23 - August 21, 2011). 
										During this interim period if casuals 
										remain they continue to be subject to 
										the same restrictions that were in 
										effect under the 2006-10 CSA.
										 
										4. Can current PMR's be converted to 
										PSE's? 
										
                                        ANSWER: PMR's will be eligible to take the 
										appropriate examinations like any other
										member of the general public and, if 
										reached during the competitive hiring 
										process, are eligible to be hired as PSE's.
										 
										5. Can casuals be converted to PSE's? 
										
                                        ANSWER: Casuals will be eligible to take 
										the appropriate examinations like any 
										other member of the general public and, 
										if reached during the competitive hiring 
										process, are eligible to be hired as 
										PSE's.
										 
										6. When can PSE's begin to be hired? 
										
                                        ANSWER: Effective May 23, 2011.
										 
										7. How is a PSE grade determined for 
										each PSE? 
										
                                        ANSWER: The PSE will be hired at the grade 
										for the position in question. An example 
										would be a PSE hired to work as a mail 
										processing clerk would be hired as a 
										Grade 6 PSE, as career mail processing 
										clerks would be hired at level 6.
										 
										8. What happens if a PSE works at a 
										lower level than his current grade, 
										e.g., a level 6 PSE performs the work of a level 4 career 
										employee? 
										
										ANSWER: The PSE continues to be paid at 
										the level 6.
										 
										9. In the clerk craft, the number of 
										PSE's derived from the retail/customer 
										services (Function 4) may be used in Function one (1) and 
										when doing so will not count against the 
										20% mail processing (Function one) cap. Does 
										that refer to the number or percentage 
										of PSEs that will not count against the Function 
										1 cap? 
										
										ANSWER: It refers to the allowable 
										number of PSE's. For example if the 
										permissible number of PSE's in Function 4 is ten 
										(10), they may be used in Function 1 and 
										when so used will not count against the mail 
										processing (Function One) District PSE 
										cap.
										 
										10. How is "new work" defined for 
										purposes of PSE's not counting toward 
										the PSE cap? 
										
										ANSWER: "New work" is defined in Section 
										7.8.6., of the Postal Support Employee 
										(PSE) MOU and includes work being 
										contracted out that is brought back 
										in-house, such 
										as: 
										     
										  a. In the Clerk Craft, work in any 
										former Contract Postal Unit (CPU), 
										unless it is a fullservice 
										unit or it primarily provides postal 
										services; 
										     
										  b. In the Maintenance Craft, formerly 
										contracted out custodial work (subject 
										to the 
										provisions of the Maintenance Craft Jobs 
										MOU); 
										     
										  c. In the Motor Vehicle Craft, highway 
										contract routes (HCRs) that are brought 
										back into the Postal Service and assigned to 
										postal employees (subject to the 
										provisions of the Motor Vehicle Craft 
										Jobs MOU). 
										     
										  d. In other circumstances when new or 
										contracted work is brought in house
										or new retail initiatives that are not 
										full-service post offices are 
										established as the parties may agree.
										 
										11. How will "new work" PSE's be 
										identified? 
										
										ANSWER: They will be given a unique 
										Designation Activity Code (D/A) or other 
										identifier 
										to separate them from other PSE's.
										 
										12. How will PSE's working in customer 
										service/retail or mail processing be 
										distinguished? 
										
										ANSWER: To permit monitoring of the 
										District PSE caps, customer 
										service/retail
										(Function 4) PSE's and mail processing 
										(Function 1) PSE's will each be given a 
										unique 
										D/A or other identifier.
										 
										13.The MOU provides that PSE's are 
										eligible for health benefits after the 
										first 360-day 
										appointment and upon reappointment to 
										another 360-day term. If a PSE is 
										appointed for less than 360 days, when 
										does the PSE become eligible for health 
										benefits? 
										
										ANSWER: Upon serving for a year without 
										a break in service of more than 5 days, 
										in accordance with OPM regulations.
										 
										14. Does PSE standing on a roll carry 
										over into career appointment? 
										
										ANSWER: The time worked as a PSE does 
										not carry over if a PSE attains career 
										status. 
										They begin their initial period of 
										seniority when they attain career 
										status.
										 
										15.lf a casual is hired as a PSE, will 
										time spent as a casual count toward 
										eligibility for health 
										insurance? 
										
										ANSWER: No.
										 
										16. May PSE's be scheduled to perform 
										work if a part-time flexible in that 
										office is 
										available and qualified to perform that 
										work at the straight time rate? 
										
										ANSWER: During the course of a service 
										week, the Employer will make every
										effort to insure that available and 
										qualified part-time flexible clerks are 
										utilized at the straight-time rate prior to 
										assigning such work to PSE's.
										 
										17.ls there a difference between the 
										"register" from which PSE's "shall be 
										hired" as
										referenced in the PSE MOU and the 
										"hiring list"?
										
										ANSWER: There is no real difference. 
										"Hiring lists" have essentially replaced 
										the "register" as terminology in the MOU.
										 
										18. Do PSE clerks hold down their opted 
										residual duty assignment during their 
										mandatory 5 day break in service? 
										
										ANSWER: No. Any such duty assignment 
										must either be posted for bid or
										reverted pursuant to Article 37.3 on the 
										occasion of the employee's break in
										service.
										 
										
										19.Article 7.8.3 of the PSE MOU reads, 
										"In the Clerk Craft, the total number of 
										PSEs used in mail processing (Function one) 
										within a District, will not exceed 20% 
										of the total number of career mail processing 
										(Function one) clerk craft employees within
										that District, except in accounting 
										periods 3 and 4, beginning two (2) years 
										from the effective date of the contract." 
										Does the "beginning two (2) years from 
										the effective date of the contract" 
										provision apply to the entire sentence 
										or only to the accounting periods 3 and 4 exception?
										
										Answer: The exception, eliminating the 20% PSE cap during accounting
                                        periods 3 and 4 begins 2 years from the effective date of the Agreement, May 23, 2013.
										 
										20. How does management determine which 
										PSE to terminate during their term when 
										there is a lack of work? 
										
										ANSWER: Clerk and Maintenance craft PSEs 
										will be terminated for lack of work 
										based
										upon inverse craft standing on the roll 
										in the installation. MVS Craft PSE's 
										will be
										terminated for lack of work based on 
										inverse occupational group standing on 
										the roll in
										the installation.
										 
										21. When needed, how does management 
										determine which PSE to bring back to 
										work? 
										
										ANSWER: PSEs will be returned based upon 
										their craft standing on the roll in the
										installation, or in the MVS Craft by 
										their occupational group standing on the 
										roll, for up to
										a one year period from their break in 
										service.
										 
										22. Will a PSE who serves as an APWU 
										steward have rights over other PSE's 
										when it is
										necessary to let PSE's go because of 
										lack of work or when there is an 
										opportunity to
										bring PSE's back to work? 
										
										ANSWER: Yes.
										 
										23. Does a PSE steward's rights impact 
										who is selected for an available career 
										opportunity? 
										
										ANSWER: No.
										 
										24. May PSE's be removed for reasons 
										other than lack of work? 
										
										ANSWER: PSE's may be disciplined or 
										removed within the term of their 
										appointment for
										just cause and any such discipline or 
										removal will be subject to the 
										grievance-arbitration
										procedure, provided that within the 
										immediately preceding six months, the 
										PSE has
										completed ninety (90) work days, or has 
										been employed for 120 calendar days,
										whichever comes first.
										 
										
										NTFT's
										
										
										
										 
										 
										25. What is a reasonable timeframe for 
										PTF's in Function 1 and in offices level 
										21 and above be converted to full-time? 
										
										ANSWER: It is expected that all PTF's in 
										Function 1 and in offices level 21 and 
										above will be converted to full-time by August 
										23,2011. Any exceptions will need to be 
										discussed and mutually approved at the national 
										level.
										 
										26. What is a reasonable timeframe for 
										clerk and MVS PTR's to be converted to 
										full-time? 
										
										ANSWER: It is expected that all PTR's in 
										the Clerk and MVS crafts will be 
										converted to 
										full-time by August 23,2011. Any 
										exceptions will need to be discussed and 
										mutually approved at the national level.
										 
										27. May employees who at the time of the 
										signing of the agreement (May 23, 2011) 
										are current unassigned regulars and 
										Full-Time Flexibles be assigned to NTFT 
										duty assignments of less than 40 or more than 
										44 hours? 
										
										ANSWER: No. Any clerk craft or MVS 
										employee who is in a full-time status at 
										the signing of the agreement is protected 
										against involuntary assignment to NTFT 
										duty assignments of less than 40 or more than 
										44 hours.
										 
										28.ls a saved-grade level 7 clerk or MVS 
										craft employee (who was full-time at the 
										signing of the CSA) required to bid on a level 7 
										NTFT duty assignment of less than 40 
										hours or more than 44 hours/week in order to 
										maintain their saved grade? 
										
										ANSWER: No.
										 
										29.ln 2009 a clerk elected to revert to 
										either a PTF or PTR assignment (in which 
										they currently remain) in lieu of involuntary 
										excessing from the craft and/or 
										installation. 
										Is that clerk protected from involuntary 
										assignment to a NTFT assignment of less
										than 40 hours or more than 44 
										hours/week? 
										
										ANSWER: No. All current PTR's and PTF's 
										may be assigned to any residual 
										NTFT duty assignment.
										 
										30. What change to the hours of a NTFT 
										duty assignment may be made without 
										creating the need to repost the assignment? 
										
										ANSWER: NTFT duty assignments are 
										full-time duty assignments. All of the 
										reposting rules for full-time assignments in 
										Article 37.3.A.4 and in Article 39.2.A, 
										including Article 39.2.A.6, 7 and 8 apply to NTFT duty 
										assignments. The assignment must also be
										reposted when the total hours in the 
										workweek of a NTFT duty assignment are 
										changed.
										 
										31.Are employees in NTFTs and 
										traditional duty assignments considered 
										all one category for excessing and retreat rights 
										purposes? 
										
										ANSWER: Yes.
										 
										32. The NTFT MOU requires that if the 
										traditional duty assignment occupied by 
										a senior clerk is reposted as a NTFT duty assignment 
										all duty assignments within the section 
										occupied by junior clerks must be reposted for 
										in-section bidding. If one or more of 
										those reposted duty assignments occupied by a junior 
										clerk is changed sufficiently to meet 
										the reposting requirements in Article 37.3.A. 4, will 
										it still be posted in-section? 
										
										ANSWER: No. In this situation if 
										the duty assignment is changed 
										sufficiently that Article 
										37.3.AA (and the LMOU) require reposting 
										the duty assignment would be posted 
										installation wide. 
										 
										33. Mayan excessed FTR clerk or MVS 
										employee (who was FT at the signing of 
										the 2010 CSA) decline to retreat to a NTFT duty 
										assignment of less than 40 hours or more 
										than 44	hours/week without losing her retreat 
										rights? 
										
										ANSWER: Yes. Excessed employees with 
										retreat rights, whether to the section 
										(Article 12.5.CA) or to the installation and/or 
										craft (Article 12.5.C.5) may decline 
										their right to
										retreat to any NTFT duty assignment 
										without relinquishing their right to 
										retreat to any
										posted traditional FTR duty assignment.
										 
										34. Normally, the NTFT employees should 
										not work more than the number of hours 
										(daily and/or weekly) identified in their bid 
										assignment, except in an emergency. What 
										is considered to be an emergency? 
										
										ANSWER: Article 3.F provides the 
										parties' mutual understanding of what 
										constitutes an 
										emergency situation: an unforeseen 
										circumstance or a combination of 
										circumstances 
										which calls for immediate action in a 
										situation which is not expected to be of 
										a recurring 
										nature.
										 
										NTFT's - Overtime Rules
										35. If, on a particular day, two hours 
										of additional work is necessary, who 
										should be scheduled when the 2 clerks available 
										within the section are: a) qualified 
										non-OTDL NTFT employee (five - 6 hour days ending 
										tour at 3:00 PM) for 2 hours of 
										out-of-schedule premium; or b) qualified 
										OTDL traditional schedule FTR ending 
										tour at 3:00 PM for 2 hours of overtime? 
										 
										ANSWER: b) qualified OTDL traditional 
										schedule FTR ending tour at 3:00 PM for 
										2 hours of overtime. Absent an emergency, 
										a non-OTDL NTFT employee should not be
										worked beyond their normal daily 
										schedule.
										 
										36. Are NTFT Clerks guaranteed the 
										number of hours in their bid duty 
										assignment? 
										
										ANSWER: Yes. The NTFT clerk's bid duty 
										assignment establishes their minimum 
										daily and weekly guarantee.
										 
										37. When a NTFT employee is routinely 
										scheduled to work additional hours 
										(compensated at the out-of-schedule 
										rate) each week, must the assignment be 
										reposted? 
										
										ANSWER: NTFT employees will normally 
										work the number of hours (daily and/or
										weekly) identified in their bid 
										assignment, except in an emergency.
										 
										38. Can a NTFT clerk craft employee, who 
										is not on the OTDl, be required to work 
										one or more of their scheduled off days? 
										
										ANSWER: Effective six months from the 
										signing date of the 2010 CSA (November 
										23, 2011), full-time career clerk craft and 
										motor vehicle employees who are not on 
										the	Overtime Desired List and are in an 
										installation with employees working in 
										NTFT duty assignments in the same Functional area, 
										will not be required to work overtime 
										except in an emergency. Article 3.F 
										provides the parties' mutual 
										understanding of what constitutes an 
										emergency situation: an unforeseen 
										circumstance or a combination of 
										circumstances which calls for immediate 
										action in a situation which is not 
										expected to be of a recurring nature. In 
										the Motor Vehicle craft, employees may 
										also be required to work overtime in the 
										event of unforeseeable circumstances 
										(e.g., PVS drivers stuck in traffic, 
										weather conditions). 
										 
										39. May NTFT OTDl employees be required 
										to work more than 8 hours on any 
										nonscheduled day? 
										
										ANSWER: Yes. They are subject to the 
										normal overtime rules in Article 8 and 
										the lMOU (including penalty overtime).
										 
										40. May management by-pass a senior 
										holiday volunteer because that employee 
										would be scheduled for their normally 
										scheduled 8 hours on the designated 
										holiday and require a junior 
										non-volunteer to work their designated 
										holiday 
										because they are available for only 
										their regularly scheduled 6 hours on 
										that day? 
										
										ANSWER: The lMOU pecking order must be 
										followed. If the lMOU, for example, 
										requires full-time holiday volunteers to 
										be scheduled by seniority, all qualified 
										and
										available full-time employees (both 
										traditional and NTFT) would be scheduled 
										in
										seniority order.
										 
										41 .Will full-time employees occupying 
										NTFT duty assignments have their annual 
										leave 
										advanced at the beginning of the leave 
										year? 
										
										ANSWER: Yes.
										 
										42. NTFT employees will normally work 
										the number of hours (daily and/or 
										weekly) 
										identified in their bid assignment, 
										except in an emergency and are entitled 
										to outof- 
										schedule premium for hours worked 
										outside of their bid schedule. Would a 
										NTFT employee receive out-of-schedule 
										premium if required to assume a 
										traditional full-time schedule for one 
										or more days in order to participate in 
										required 
										recognized training? 
										 
										ANSWER: No. Training is one of the 
										recognized exceptions to the out-ofschedule 
										premium requirement. A NTFT employee, 
										for example, who must attend 
										window training after bidding a SSA duty 
										assignment, would not be eligible for 
										out-of-schedule premium when assigned to 
										a traditional schedule to accommodate 
										the training.
										 
										43. Are the clerk craft NTFT full-time 
										flexible assignments a duty assignment 
										which 
										must be posted for bid or a category of 
										unencumbered employees? 
										
										ANSWER: These are bid duty assignments 
										and employees who successfully bid 
										for, or are involuntarily assigned to, 
										these assignments are encumbered, and 
										not unencumbered, employees. 
										 
										44. Clerk craft NTFT full-time flexible 
										assignments are "subject to negotiated 
										rules." 
										Can these rules be negotiated locally? 
										 
										ANSWER: These rules, including the daily 
										and weekly guarantees as well as the 
										provision that schedules may be changed 
										from week-to-week, with proper notice 
										by Wednesday of the preceding week 
										without out-of-schedule obligation, are 
										negotiated at the national level. (See 
										NTFT MOU)
										 
										-Note:  ARTICLE 12 OMITTED- 
										MOU Re: Transfer Opportunities to 
										Minimize Excessing 
										 
										51.Can the one hundred (100) mile radius 
										be expanded and, if so, how? 
										
										ANSWER: The parties may mutually agree 
										to expand the area of consideration 
										beyond the one hundred (100) mile 
										geographic radius if they determine it 
										is necessary to provide sufficient 
										vacancies for offices with excess 
										clerks. This mutual agreement may only occur at the 
										national level
										 
										52. Will all full-time clerks in the 
										impacted installation be considered for 
										these transfer opportunities, or will only the specific 
										junior clerks identified as excess to the 
										needs of the installation be eligible? 
                                        
                                        ANSWER: All full-time clerks, regardless of seniority, level, or 
										senior/best
										qualified status, in the impacted 
										installation will be eligible for 
										consideration. This
										will reduce the number of involuntary 
										reassignments necessary in an excessing 
										situation.
										 
										53. Will the transfer opportunity be to 
										the specific posted residual vacancy 
										identified 
										on eReassign or will the transferring 
										clerk become unencumbered in the new 
										installation? 
										
										ANSWER: The transferring clerk will be 
										awarded the specific posted residual
										vacancy as identified on eReassign.
										 
										54. If multiple clerks from one or more 
										impacted office(s) request transfer to a 
										residual
										vacancy within the District or one 
										hundred (100) mile radius as listed in 
										eReassign,
										how will the successful applicant for 
										transfer be determined? 
										
										ANSWER: Selection will be made on a 
										seniority basis using craft installation
										seniority from the losing installation(s).
										 
										55. Are these special transfer 
										opportunities also available for 
										part-time flexible clerks
										in offices where PTF's have been 
										identified as excess to the needs of the
										installation? 
										
										ANSWER: Yes.
										 
										General 
										 
										56. Can a PTF clerk be "loaned" under 
										the rules of the Hub Clerk MOU into a 
										Post Office, level 21 or above? 
										 
										ANSWER. No. Under the 2010 C8A, 
										part-time flexible clerks may only work 
										in Post Offices, level 20 and below
										 
										57. How long must a clerk or MVS 
										employee return to the bargaining-unit 
										from their 204-8 assignment in order to 
										prevent reposting of their duty 
										assignment? 
										
										ANSWER: An employee detailed to a 
										non-bargaining unit position must return 
										to the craft for a minimum of one 
										continuous pay period to prevent 
										reposting of their 
										duty assignment.
										 
										58.A Clerk Craft 204-8 began their 
										current 204-8 detail on March 21,2011. 
										When does 
										their 90 day limitation requiring 
										reposting of their bid duty assignment 
										expire? 
										
										ANSWER: If the clerk remains in a 
										204-B status in excess of 90 days 
										(beyond June 19, 2011) without returning 
										to the bargaining unit for a minimum of 
										one continuous pay period their bid duty 
										assignment must be declared vacant and 
										posted for bid.
										 
										59. Will employees from other bargaining 
										units who voluntarily transfer into APWU 
										crafts be treated as new career 
										employees for purposes of pay schedule 
										step progression under
										the new APWU CBA? 
										
										ANSWER: It depends on the employee's 
										original date of career hire. Employees 
										from other bargaining units should be 
										placed in the APWU salary schedule based 
										on current change to lower level, reassignment, and 
										promotion rules. Employees who were 
										hired as career employees prior to May 
										23, 2011 will progress to the top steps 
										found in the 2006 APWU CBA. Employees who were hired as 
										career employees as of May 23, 2011 will 
										progress to the top steps found in the 
										2010 APWU CBA. For example, an employee hired into a 
										career position prior to May 23, 2011 
										who voluntarily transfers to a level 6 
										clerk position will progress to step O. 
										An employee hired as of May 23,2011 and after who 
										voluntarily transfers to a level 6 clerk 
										position will progress to step J.
										Clerk Craft Jobs MOU Lead Clerk
										 
										60. How will Lead Clerks be selected? 
										
										ANSWER: Lead Clerk positions will be 
										posted as senior-qualified duty 
										assignments. Clerk Craft employees are 
										eligible to bid on these assignments.
										 
										61. Will LSSA's be grandfathered into 
										Lead Clerk duty assignments? 
										
										ANSWER: Employees currently occupying 
										LSSA duty assignments will be 
										administratively converted into Lead 
										Clerk duty assignments without reposting 
										unless there are more LSSA's than the number of 
										Lead Clerks provided for in the MOU.
										 
										62. What if there are currently more 
										LSSA's than the number of Lead Clerk 
										provided for in the MOU? 
										
										ANSWER: The minimum number of Lead 
										Clerks, to be assigned by seniority, is 
										determined in Section 2.C of the Clerk 
										Craft Jobs MOU. The Employer may create
										additional Lead Clerk duty assignments 
										based on operational need.
										 
										
										63. Will LSSA's who do not receive a 
										Lead Clerk position be entitled to saved 
										grade? 
										
										ANSWER: Yes. LSSA's who do not receive a 
										Lead Clerk duty assignment will become 
										unencumbered and receive saved grade 
										pursuant to 37.4.C.6.
										 
										Maintenance Questions & Answers 
										 
										64. How are Maintenance Craft Promotion 
										Eligibility Rosters (PERs) constructed 
										under the 2010-15 CBA? 
										
										ANSWER: Maintenance Craft PERs will have 
										those rated eligible under the prior MSS 
										by installation seniority within the 
										banded scores (see 38.5.B.8a). Beneath 
										those scores will be those rated 
										eligible on the RMSS within the banded 
										scores (see 38.5.B.8c). Installation 
										seniority will be used within each 
										banded score.
										 
										65. How are non-Maintenance Selection 
										System PERs constructed? 
										
										ANSWER: Establishment of non-MSS 
										PER's is not impacted by the new 
										collective bargaining agreement. 
										
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